Handbooks Click Here for Student / Instructor Handbook Activities Utility Bills: Vocabulary Building Reading a Utility Bill Utility Bills: Story Interactive PDF Filling Out a Change of Address Form Videos Listening: Understanding a Utility Bill – CLB 2/3 Skill-Using Activity CLB 2 Formal Assessment – Understanding a Utility Bill (Comprehending Information) CLB 3 Formal Assessment – Understanding a Utility Bill (Comprehending Information)